Reviews
Technician arrived on time. Introduced himself and set to work. He confirmed my diagnosis and reviewed the replacement faucet I had purchased. He did try to upsell me on garbage disposal replacement and water shutoff valve replacement, but not a hard sell. He ended up just replacing the faucet as I had requested. He knew his plumbing steps. He did a good job and explained the features of my new electronic faucet and battery replacement. He cleaned up and left everything in order. The faucet is working well and no more drip!
Chris C. has been our plumber for the past 5 years. He's the best.
My entire HVAC system died and needed replacing quickly (January! Brrr!). Saddleback came right out, gave me a fair price, and had the job done in less than a week, from placed order to finished installation, and a warm toasty house again.
Saddleback has been taking care of all my plumbing needs for the 12 years I've lived in this house. They are reliable, professional, and reasonable by cost, but what I really appreciate about them is how transparent and upfront they are about what could be done, or what should be done. They always give options. Love that. They have earned my trust, which is priceless with your plumber!
And special thanks to Chris, who was my point guy and lead tech. Excellent work, superior professionalism, and a great communicator. The best!
March 2024, Chris and Saddleback to the rescue again! I stepped into the garage last week and the floor was covered in water. Water heater had given up the ghost and flooded the garage. I called Saddleback @ 9am in the morning and by 5pm that evening I had a new water heater up and running (and a garage drying out, slowly).
The service Saddleback Plumbing offers is as good as it gets, truly. You guys are great, but I sure hope this is my last major plumbing/heating disaster for the year!
Our technician was very informative. He told me exactly what needed to be done. I asked him if it was something we could fix ourselves and he was honest with me. That's why we will be using Saddleback in the future. Thank you!
I appreciated the service performed.
Good
We had a leaky faucet in our bathroom tub. Chris did an awesome job with superb knowledge gained from 18 years of experience and professionalism that is second to none. Thanks again Chris. :).
The best experience ever!!