Reviews
Dylan Grueter serviced our toilet and did a wonderful job. He was also very polite and well mannered, cleaned up after job was done. We are very pleased! thank you again for good service.
They are upfront, honest and fair. I broke the main water line on Sunday evening. Left a message on their phone and got a call back from Jerry in about 15 minutes. I appreciated the fact that he said it is going to cost me overtime (about $280) to come on a weekend. No other plumbing company I called told me that. I decided to have have them come over on Monday instead. Kenny showed up at 8:00 am sharp. My house being about 50 years old, he told me that he may have to change the whole water line that will cost me over $4000. But once he dug up, he found that the pipes were good and he fixed it locally where the pipe was broken. He even added a shut off valve - all for $275. I am quite sure some other plumber would have tried to rip me off.
I am overall very satisfied with the quality of his work and also their work ethics.
On time, called when they were 20 minutes out. Followed COVID-19 safety precautions. Communicated findings. Cleaned up when finished.
Nice work!! I did not meet Ryan H. I was at work, so he dealt with my husband, I did speak to Ryan over the phone and explained everything and was very helpful and honest!
I have used Saddleback Plumbing before and will use them again and will recommend them!!
We called out Saddleback for a repeat problem no one else could fix. The team found the problem and fixed it with ease. They werepleasant and wonderful to work with. We now have a local go-to plumbing company for our future needs!
On time, effective communication and quality work.
Our service rep was outstanding! Courteous, knowledgeable, helpful, timely and cordial. A great asset to a superb company.
I recently called for check of my hydronic heating system which stopped working after recent re-pipe. Service was quick, on time and the thought was that some of the piping may have been installed incorrectly creating the problem of no heating. He did not take things apart, which would have cost hundreds of dollars but suggested to contact the re-pipe company and have them take a look, before encountering any additional cost. And that is exactly what the problem was. Re-pipe company made the repairs needed and heating is on. Thank you Saddleback Plumbing for your great customer service. AND to top it all off, they did not even charge a service call fee....Thank you again, you are appreciated!
We found this company several times.they were professional reliable and fair