Reviews
No improvement needed. I believe it was Jared that came out initially to find a possible slab leak. He was like a detective and did not give up until he found the source of the problem. I believe he helped MOM with some toilets as well. I believe she is very happy with all. Thanks very much!
Just want to thank you for the great service I received. Chris is not only an excellent, knowledgeable and efficient Plumber, he is also a personable and outstanding representative of your company. Thank you Chris. And thank you Maria for sending him to my job.
You are doing a terrific job running your company! Your employees speak so highly of you and we always get the impression that Saddleback is "family." Ken has done our plumbing in the past and we think he is the best. Recently Richard has helped us and we also think he is the best! Your techs are so polite, so knowledgeable and so friendly! Thanks for the superior service!
Ken is a great employee and we will always request him if he is available.
Thank you, thank you! We are very happy with our service. We feel like Richard is our personal plumbing specialist and now Dave is our air specialist:) I trust their advice.
Dave has always been and continues to be an outstanding service representative.
Of all the companies that I have used for various home repairs over the years, yours is the only one that I have been completely satisfied with each and every time.
We used your company today for the first time and were extremely impressed with the technician CHRIS M. - a true professional. Got the job done, was neat and efficient and very impressed with his service. Will definitely use your company in the future for all plumbing needs.
Your guy was the greatest and we are thrilled with the excellent work and impressed with your staff. We will make sure to recommend you to everyone!!! Thank you sooooo much.
I'm writing to let you know how happy I am with the service Ken Smith provided to us today. I originally had Ken out to install a new kitchen faucet.
After he expertly completed that job, I told him about some problems we started having the day before with our hot water flow. The day before, a hack "contractor" installed a shower valve - and that is when the problems started. Ken took one look at what the previous guy had done and saw major issues. He took the time to fix the previous contractors huge screw-up and patiently answered the many questions I had about what he was doing and how the shower plumbing worked.
The project was set to tile in (and over) the bad plumbing job the next day. Had Ken not spotted and fixed the trouble, the problem would have been 10 times worse and a lot more expensive in 24 hours.Thanks a million Ken for your hard work and dedication to getting the job done right. I owe you!
I'll be calling Saddleback Plumbing and requesting Ken for anything regarding plumbing in the future.