The technician, Richard Melvin, was great. He explained all the options in very simple terms and did his work quickly and efficiently. Give him a raise! ;-)
Chris Chronister is the very best.
Great experience with chuck
I was pleasantly surprise with my service. Danny was on-time and came prepared. Danny respected my home and respectfully had protection and ready to not bring soil into my home. Danny knew exactly what he was doing without hesitation. He was focused and methodical with the process. Danny's personality was warm and made me feel comfortable. I have two toy poodles who bark when a stranger comes into my home. When Danny knocked on the door the dogs barked. All Danny did was give them a little pat and they never barked again. At that point I knew Danny could be trusted. I was so impressed I decided to purchase a yearly contract for future service. Saddleback Heating & Plumbing hired an employee who will be a valuable asset to their team.
Prompt, friendly, took care of the problem! :)
I had a problem with my toilet making running noises and a dripping shower head. Scott came and fixed both, gave great and comprehensive explanations as to what the problem was and quoted the price to fix it before he started the work. He was extremely knowledgable, polite and courteous and I felt like I could trust him. He found a problem with the water regulator valve on my house that was causing these plumbing problems and fixed everything very quickly. Scott provided excellent customer service!
Everything went fine and we are glad to have a nice quiet heater and look forward to enjoying the air conditioning next summer!