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Reviews

Dale S.'s Profile Image
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Dale S.

Very prompt and professional.

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susan g.

Great as usual. So glad I joined your Membership value plan

Robin Mandelbaum's Profile Image
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Robin Mandelbaum, 3+ years ago

Our tankless water heater went out this weekend and our plumber retired. I didn't know where to turn and a friend recommended Saddleback Plumbing. I cannot thank her enough.

Mike was here to diagnose the problem and Rudy came to do the installation of our new water heater. Both of them were professional, thorough, and caring. They did not try to upsell us on the newest model, the replacement recommendation determined what best suited our needs. Excellent communication from the beginning to the very end, even during non business hours. They really care about their customers. Saddleback Plumbing is now our go to plumber!

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John Bernards, 3+ years ago
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Francis D.

Your service guy was very helpful and creative in solving some problems that arose during his visit. Very nice guy and very professional.

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Joanna Clark, 3+ years ago

On time, called when they were 20 minutes out. Followed COVID-19 safety precautions. Communicated findings. Cleaned up when finished.

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Pat Felbinger, 3+ years ago

Please give thanks to Kenny McBride for doing a great job repairing the plumbing
problem. He had to come back to finish the repair-was reliable and deserves 5 stars for his service.

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Shiva Ramanathan, Two years ago

I have been calling Saddleback for more than 10 years now. The reason - they are transparent, on time and have a great work ethic. Their technicians are very honest and always advise based on what is best for the client. And every service technician is diligent in fixing the issue. Walt came by to flush out the water heater. He was extremely patient in answering any questions I have and explained in detail on what he was doing as I was interested in knowing more. I would definitely call Saddleback again and if Walt is available request for his help.

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Mike B, 3+ years ago
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Michelle Hicks, Two years ago

Walt there Technician was very nice and professional he was able to figure out the problem right away And was very reassuring that nothing was wrong with the water system,I've used them many times before and always am happy with their service and the knowledge of their technicians!

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